Support

Praxia Health, a calm set of games for the hands and the mind.

Please tell us your device model and the app version (Settings, About).

Change the language

Open Settings (the gear on the home screen), then Language, and tap a language. It changes straight away. Each language is shown in its own writing, so you can find yours even if the app is in another language now.

Make the text bigger

Settings, Text size: Standard, Large or Extra large. Settings also has Increase contrast, Slow mode (everything moves a little more gently) and Colours.

Simple mode

Simple mode shows only a few big game cards and nothing else. A caregiver turns it on in Settings, Caregiver, Simple mode, and picks one to four games. To get back to Settings, touch the small lock in the corner of the home screen and enter the caregiver PIN.

The caregiver PIN

The first time you open Settings, Caregiver, the app asks you to create a 4-digit PIN and to enter it twice. After that, the caregiver area asks for it each time. After five wrong tries in a row it rests for 30 seconds.

If the PIN is forgotten: it cannot be reset, and nobody, including us, can recover it. The only way back into the caregiver area is to delete the app and install it again. The saved data on the device (history, settings, profiles) is lost when you do that. Export the history first if you want to keep it, and keep the PIN somewhere safe.

Profiles

A caregiver can add up to six profiles in Settings, Caregiver, Profiles, and choose who is playing there. Each profile keeps its own history, favourites and settings. Removing a profile asks twice and removes only that profile.

Export the history

Settings, Caregiver, Export creates a file of the play history. It is shared only through the iOS share sheet to the place you choose. Nothing is sent by the app itself.

Where is my data?

On your device only. See the privacy page.